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Privacy Policy

Last Updated
22nd July 2019

Howdoo respects your privacy. 

One of our main priorities is the privacy of our visitors, this Privacy Policy document contains types of information that is collected and recorded by Howdoo and how we use it.

This Privacy Policy (“Privacy Policy“) applies to your access to and use of the websites, mobile apps, widgets, and other online products and services (collectively, the “Services“) provided by Howdoo ECO (“Howdoo,” “we,” or “us“).

By using the company’s Services, you entrust us with your data. This Privacy Policy will explain what kind of information we collect, for what purposes we collect it and what we do with the collected data.

Protecting your data is extremely important to us, so you should take your time to read this Privacy Policy carefully. We have done our best to make it as straightforward as possible, but if you are not familiar with terms such as “cookies” or “browser”, we recommend finding out what those words refer to first.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us through email at [email protected]

Consent

By using the Howdoo Application or Website, you hereby consent to our Privacy Policy and agree to our Terms and Conditions.

Contact us

If you have any questions related to this Privacy Policy, please do not hesitate to contact us at [email protected]

About this Privacy Policy

In this Privacy Policy we explain:

If you have questions related to our Privacy Policy, please feel free to contact us at any time at [email protected]

The type of information we collect

We collect information in order to provide a better service to our users, from basic features such as identifying the language that you use, to more complex ones such as the features that you find particularly useful, the topics (categories) that are most important to you or the content that you might find interesting. We receive data from cookies, error messages and usage data of the services, amongst other sources.

Code of Conduct

  1. Information that you directly provide to us.

In order to use our services, you must first create a user account. Therefore, we ask you to provide some personal data such as your name, e-mail address and so on.

We collect information about the services you use and about the way you use them. For example, when you are accessing certain content or providing certain content we will collect:

About Cookies and similar technologies

The cookies which we use do not collect personal information about our users (name, surname, address or any other personal information). The information provided by cookies is valuable as it helps us to improve the service we offer to our users. We thank you for accepting them on the application and remind you that you can configure your browser to accept the cookies we send or not, or that the browser notifies you when a server wants to save a cookie.

What cookies do we use and why?

  1. Session cookies

With this session cookie, we can see if the user has accepted the use of cookies in order to dismiss the warning. In this cookie, we store all settings that the user makes to configure the services, such as language, home page, preferences or other.

The login, the automatic authentication information if desired, the security settings and the information related to social media will be stored here.

With this cookie, we can see what tab was last accessed, so that next time you visit the page, you will be led to the same one.

These are persistent cookies and are used as part of our web analytics activities to control traffic and report on how the users use our application. 

Cookies are used to collect anonymous data about the user browsing habits on the internet. The information collected allows us to analyse trends and make improvements to our application. The following detailed explanation lists some types of Google Analytics cookies: 

UTMA – this cookie keeps track of how many times a user visited our application, when they first visited it, and the last time they visited it. 

UTMB and UTMC – these cookies work together to calculate the visit duration. 

UTMB collects information about the exact time a visitor remains on our application, while UTMC collects information about the exact time a visitor leaves the site. UTMB expires at the end of the session. UTMC waits 30 minutes and then expires. This time frame is necessary to ensure there are no additional activities. 

UTMZ – this cookie tracks where the visitor came from, for example, which search engine was used, which link was clicked, which tag is used and from which part of the world the user accesses our application. 

UTMV – this is a cookie that uses which audience areas have been won by the offer.

You can delete or control your cookies at any time. You can actively influence the cookie control of your browser yourself as follows:

If you use another browser, you will find these steps in the user manual of the browser.

Google has also developed a browser plug-in that disables sending data to the Google Analytics tool.

How do we use the collected information?

We use the information collected through our Services to provide, maintain, protect, and improve our Services, to develop new ones and to protect our users. We may use the name you provide for your user account for all Services which we provide that require a user account.

If you have a user account, Howdoo may display your profile name, profile picture, and the actions you perform on the Howdoo’s Services associated with your user account in its services, advertisements, and other commercial contexts. This applies, for example, to streaming, following certain people or entities, or comments you post. The company pays attention to the sharing and visibility settings that you make in your user account.

Service availability

Personal data is collected for the following purposes and uses the following services:

  1. Analytics

The analytics services allow us to analyse the user’s behaviour in order to improve the services with this information.

Google Analytics is a web analytics service provided by Google Inc. (Google). Google uses the data collected to track and review the use of the company’s services to report on activities and to share them with other Google services. Google can use the data collected to contextualize and personalize the ads on its own ad network.

By completing the contact form, the user authorizes the application to use these details to respond to requests for information, offers, or any other type of request, as indicated in the header of the form.

We do not share personally identifiable information with companies, organizations, or individuals outside the company except in any of the following circumstances:

Your personal information will be shared with companies, organizations or individuals outside of the company, only if we have obtained your consent. For the transmission of any sensitive categories of personal data, we require your express consent.

  1. For the processing through third-parties

We provide personal information to our partners, other trusted companies, or individuals who process them on our behalf. This is done on based on our instructions and in compliance with our privacy policy and other appropriate confidentiality and security measures.

  1. For legal reasons

We will share personally identifiable information with companies, organizations, or individuals outside of the company if we have a good-faith belief that access, use, storage, or sharing this information is necessary in order to:

If the company is involved in a business merge, acquisition or sale of assets, we will continue to ensure the confidentiality of any personal information and we will notify the affected users before any personal information is transmitted or becomes subject to any other privacy policy.

  1. Access and update your personal information

Whenever you use our services, we strive to give you access to your personal information. Should this information be inaccurate, we will endeavour to provide you with the ability to update or remove it without delay, unless we retain it for legitimate business or legal purposes. In the event of updating your personal information, we may require proof of your identity before we implement your request.

We may reject requests that are repeated inappropriately, that require disproportionate technical effort (such as developing a new system or fundamentally changing an existing practice), that put at risk the protection of third-party personal data or that are difficult to implement without extreme difficulty (for example, requests for data stored in backup systems). Provided that we can grant access and address the correction of data, this will be free of charge in principle, except in cases where this would require a disproportionate effort.

We strive to provide our services in a manner that protects the data from accidental or wilful destruction. For this reason, we may not immediately delete any duplicate pieces of data that you have deleted from our services from our active servers and will not remove that data from our backup systems.

Additional information for data collection and data processing

Everyone has different concerns about privacy. Our goal is to clarify what information we collect so that you can make meaningful decisions about how to use it. You can also set your browser to block all cookies, including the cookies associated with our Services, or to display a message when a cookie is set by us. However, keep in mind that many of our Services may not work properly if you have disabled the cookies. For example, we will not be able to save your preferred language setting.

Data safety

Personal information (or Data)

We make every effort to protect our users against unauthorized access or unauthorized alteration, disclosure or destruction of data.

For example:

We regularly check our procedures for collection, storage and processing, including physical security measures, to protect against unauthorized access to systems,

We restrict the access to personal information to company employees and contractors who need to access the data in order to process it for us and who are subject to strict confidentiality obligations and disciplinary action or termination if they fail to comply with these obligations.

Area of application of the Privacy Policy

Our Privacy Policy may change from time to time. All changes to the Privacy Policy will be posted by us on this page. If the changes are consistent, we will provide an even clearer notification (including, in the case of certain services, an e-mail notification of changes to the Privacy Policy).

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Howdoo’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  1. Howdoo needs to perform a contract with you
  2. You have given Howdoo permission to do so.
  3. Processing your personal information is in Howdoo’s legitimate interests
  4. Howdoo needs to comply with the law

Howdoo will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  1. The right to access, update or to delete the information we have on you.
  2. The right of rectification.
  3. The right to object.
  4. The right of restriction.
  5. The right to data portability
  6. The right to withdraw consent

Log Files

Howdoo follows a standard procedure of using log files. These files log visitors when they visit applications. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of collecting this information is for analysing trends, administering the site, tracking users’ movement on the application, and gathering demographic information.

Cookies and Web Beacons

Like any other application, the Howdoo platform and application uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the application that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Howdoo.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on the Howdoo platform and application, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on applications that you visit.

Note that Howdoo has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Howdoo’s Privacy Policy does not apply to other third parties. Thus, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective applications.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our application with regards to the information that they shared and/or collect in Howdoo.


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